Jocelyn Emma Ackon has over 25 years of work experience in Human Resources and Administration. Over the past 18 years, she has held senior positions in human resource management. Her experience in human resource management covers transportation, pharmaceutical and banking.

Jocelyn has managed the Human Resource functions of the following institutions, Ernest Chemists Ltd, Amalgamated Bank/Bank of Africa before joining United Bank of Africa (UBA) Ghana Ltd in 2012 until 2022. During her period at UBA, she held various positions in addition to managing the human resource function, she was Head Resources and Human Resource Business Partner for West Africa Anglophone.

Jocelyn holds Master of Arts in Organisational Development, Post Graduate Diploma in Organisational Development from the University of Cape Coast, Master of Business Administration in Human Resource Management and a Bachelor of Science in Administration, Human Resource from Central University.